Nationwide lockdown from 26 March 2020

President Cyril Ramaphosa has announced a “nationwide lockdown” as of 26 March for 21 days.  In his words: “Our analysis of the progress of the epidemic informs us that we need to urgently and dramatically escalate our response. The next few days are crucial. Without decisive action, the number of people infected will rapidly increase […]

Confirmed coronavirus cases surge to 402 in SA

Confirmed

The number of confirmed coronavirus cases in South Africa has surged to 402, as noted by Health Minister Zweli Mkhize on 23 March. The confirmation, which shows an increase of 128 cases in less than 24 hours, is the single greatest spike since the deadly coronavirus was first reported in South Africa on 5 March. […]

COVID-19: A guideline on cancellations and refunds

By Novation Consulting In this article, we will look at how the Consumer Protection Act (the ‘CPA’) applies to all the booking cancellations and demands for refunds a result of the COVID-19 pandemic. This article was written for ASATA members to help them navigate this minefield. We will discuss: Consumer rights in a nutshell. Some […]

SA Express outlines re-accommodation and refunds process Re-Covid-19

In light of adverse recent developments including the impact of the COVID-19 pandemic, SA Express announced that it has suspended operations from 18 March 2020 until further notice.  This decision will impact SA Express customers in the following manner: All customers will be accommodated on alternative flights or the tickets can be submitted for a […]