Following an intervention by ASATA and collaboration with Airlink and IATA, Airlink has advised that an agreement has been reached with South African Airways to allow the revalidation of the current SA8 – 083 coupons/sectors onto 4Z – 749, specifically for those reservations made after the announcement that South African Airways would be put into […]
Standard Bank has confirmed to ASATA that it will process the charge back if the merchant has not fulfilled its obligations and the customer has been given the option to choose a voucher or reverse the charges.
SAFM Interview: ASATA CEO addresses Minister Pandor’s comment on travel agents to not exploit travellers
On 31 March, Minister of International Relations Dr Naledi Pandor called on travel agents not to exploit travellers and urged them to be appreciative of the circumstance of urgency and not use it for profit-making. However, the CEO of the Association of Southern African Travel Agents (Asata) Otto de Vries rejects minister Pandor’s statement in […]
ASATA has received verbal confirmation from IATA that it will extend the sunsetting of BSP-ZA’s monthly remittance by one month. This will be reviewed on a month-to-month basis. We are awaiting a formal notice which we will share in due course.
DIRCO has introduced a 24-hour Command Centre for South Africans stranded abroad who are unable to make contact with SA Missions abroad. Please share the following contact information as widely as possible: Phone: +27 12 351 1754 Phone: +27 12 351 1756 Email: email@example.com Email: firstname.lastname@example.org
Airlink and South African Airways (SAA) are working together on a practical solution that will enable the smooth revalidation and re-accommodation of tickets and vouchers issued by SAA for travel on future Airlink flights, as soon as scheduled passenger services resume after the t COVID-19 lockdown. In January, Airlink and SAA agreed to replace their […]