G Adventures unveils new ‘Travel with Confidence’ policy

As the tourism industry looks to the future of travel following the COVID-19 pandemic, G Adventures has unveiled a new ‘Travel with Confidence’ policy, which introduces new safety procedures across all future G Adventures trips. Designed to ensure the safety and wellbeing of both travellers and employees, while continuing to deliver the adventure of a […]

Repatriation flights not available for sale

Currently the only international flights allowed within lockdown level 3 are repatriation flights. These are not commercial flights. Rather, all the complex logistics are organised through the Department of International Relations and are aimed at repatriating foreign citizens and South Africans only. Passengers on these flights have to prove their bona fide repatriation requirements and […]

ASATA in the news: Consumer Watch: Travel agents kick back against flight refunds

Source: IOL – Consumer Watch: Travel agents kick back against flight refunds Travel agents are at the receiving end of customer fury about airline vouchers but the Association of South African Travel Agents believes the anger is misplaced. It says the suppliers have locked agents out of payment systems and are refusing to refund. Asata, […]