Airlink advises that it has reached an agreement with South African Airways in business rescue ( for the re-accommodation of SAA tickets issued after 6 December 2019 for travel on Airlink flights.
In terms of the agreement, Airlink will reissue and re-accommodate SAA ( tickets issued on Airlink SA8 flights on Airlink ( tickets for travel on future Airlink 4Z flights Airlink’s ticketing team will manage the reissue and re-accommodation process.
“This process is time-consuming and we thank our travel partners and customers for their patience whilst our team of ticketing agents process es the ticket re-accommodation and reissuing said Rodger Foster, MD and CEO.
Once tickets have been re-accommodated and reissued Airlink customers will be able to contact Airlink’s customer care team to arrange their re-booking in accordance with Airlink’s published policy.
It is important for Airlink customers to be aware that in terms of Airlink’s (now discontinued) franchise relationship with SAA, ticket sale revenue resides with SAA for all 083 SA8 tickets until such time as the flight liability has been fulfilled.
The re-accommodation agreement will allow the transfer of the ticket sale revenue together with liability for service delivery to Airlink.