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ASATA issues letter to IATA: Protection of funds in the BSP

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On 31 March, ASATA issued a letter to IATA emphasising that it is becoming increasingly evident that the airlines are no longer interested in protecting the integrity of the BSP, by not applying the processes set out for refunds within the system and by flouting consumer laws to avoid refunding agents and their customers. 

To read the full letter, click here.

The impact of COVID-19 on the travel industry is unprecedented and unpredictable. The nature of the content that is being shared on the ASATA coronavirus microsite is therefore constantly changing. Please check the date of the post to ascertain its recency.
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