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BA Comair introduces new booking options

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British Airways (operated by Comair) has introduced new booking options, giving customers the flexibility to change the dates and destination of a booking without any change fee.

The option allows the airline’s customers to adapt to unforeseen circumstances as they need to. They can also cancel the booking and use the same value towards a future booking. There are no additional costs.

“Covid-19 regulations and uncertainty about when these will be eased has caused many travellers to reconsider or cancel their plans. Recognising this and to provide customers with peace-of-mind, we’ve introduced full flexibility to book now and make changes later, with no change fee,” says Brian Kitchin, sales and marketing executive at British Airways (operated by Comair).

The airline has also announced a seat sale, running until 22 January 2021, with over 400 000 seats available. Lead-in fares are: R450 from Johannesburg to Durban, R565 from Johannesburg to Port Elizabeth, R787 from Durban to Cape Town, R542 from Cape Town to Port Elizabeth and R719 from Johannesburg to Cape Town.

These one-way special fares include all taxes, a free 23kg bag and one piece of hand luggage up to 7kg, plus a slimline laptop or small handbag. Executive Club members will earn Avios on every booking.

“In uncertain times it’s understandable that people may be hesitant about committing to a booking which they can’t change. However, we hope the complete flexibility that our book with confidence commitment provides together with exceptional fares are good reasons to book,” says Kitchin.

The impact of COVID-19 on the travel industry is unprecedented and unpredictable. The nature of the content that is being shared on the ASATA coronavirus microsite is therefore constantly changing. Please check the date of the post to ascertain its recency.
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