COVID-19: A GUIDELINE ON CANCELLATIONS, REFUNDS AND CUSTOMER RELATIONSHIP MANAGEMENT
Mar 31, 2020
In this article, we will look at how the Consumer Protection Act (the ‘CPA’) applies to all the booking cancellations and demands for refunds a
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In this article, we will look at how the Consumer Protection Act (the ‘CPA’) applies to all the booking cancellations and demands for refunds a
We find ourselves at an extremely difficult crossroad regarding airline settlements and refunds through the BSP. Currently, there are growing tensions between the global agency
You would have all received an IATA notice, advising of the withdrawal of the current provider of DIP in BSP-ZA. Jack & Seach firmly believe
1. COVID-19 IS CAUSING A CASH CRUNCH The COVID-19 pandemic and the resulting travel bans have put ASATA members in an unprecedented cash crunch. The key
1. What this FAQ sheet is about & How we will update it ASATA’s general counsel, Elizabeth de Stadler, did an interview with Fatima van
1. What This Faq Sheet Is About & How We Will Update It In this document, we will keep track of the most recent developments on
In this webinar, ASATA’s legal counsel, Elizabeth de Stadler from Novation Consulting, and labour expert Fatima van Toorn from FVT Consulting discussed labour-related matters, including
By Novation Consulting In this article, we will look at how the Consumer Protection Act (the ‘CPA’) applies to all the booking cancellations and demands
By Novation Consulting Update: The Government has announced several initiatives relating to the UIF and COIDA and we are sure there will be more. The
ASATA CEO Otto de Vries and Legal Advisor Elizabeth de Stadler (Novation Consulting) hosted a webinar on ASATA’s support for its members as the COVID-19 situation evolves. Among those topics discussed
Important links: Archive – WHO – Johns Hopkins Dashboard