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City of Cape Town to close facilities to contain spread of COVID-19, encourages use of online services where possible

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City of Cape Town

The City of Cape Town has noted the key containment and mitigation measures that are being implemented across the world and in South Africa in an effort to reduce the spread of the COVID-19. We have taken note of best practice from other affected countries and the success they have found in social distancing and improved hygiene practices.

As such, the City has decided to close the below City facilities from Wednesday, 18 March 2020. We will continuously assess the situation and will inform the public accordingly.

Facilities to close include:

· Swimming pools

· Camping sites

· Museums

· Art centres

· Community halls/Civic centres

· Recreational hubs

· Stadia

· Spray parks

· Resorts

· Braai and picnic spots

· City sports fields

· Nature reserves

Furthermore, visits by the City’s Mobile Office have been suspended until further notice.

Library operating hours (including mobile services) will be reduced incrementally and these facilities will provide only basic services, namely, taking out and returning reading material. The number of persons allowed into the library will be controlled. Needless to say, this might change at short notice.

Cemeteries will remain open, although residents are advised upon making bookings to be mindful of the number of persons at the graveside during burial, and to please stick to their allotted times. The Recreation and Parks Department is working to keep gravesites as far apart as possible to limit contact between mourners during burials.

The City also reminds the public that an announcement was made by the National Minister of Social Development that all Early Childhood Development Centres will close on Wednesday, 18 March 2020, in line with the schools.

The City realises that, due to the closure of sporting facilities, there will be an impact on community sporting culture and especially on the municipal facility management committees (MFMCs) who work with the City on the management and maintenance of the facilities. We plead for their understanding and request the support of MFMCs to ensure that all non-essential contact is avoided and that social distancing is strictly enforced.

Please note all public meetings and non-critical meetings, gatherings and site visits will also be postponed indefinitely unless an emergency meeting is called which we will communicate on. The situation is being assessed on a daily basis and is subject to frequent and rapid change.

Note that offices that provide City services like cash offices, Driving Licence Testing Centres and housing and planning offices will remain open for now.

Residents are advised that all events at the City’s nature reserves have been cancelled and staff are currently working on refunding affected stakeholders, we will provide a full refund for any bookings and also permits to Steenbras Gorge.

Accounts, motor vehicle licences

The City encourages account holders to make use of the City’s online service offerings, where it is possible to do so, rather than visiting City customer centres for over the counter transactions. Customer offices will remain open, however, strong precautions will be taken to ensure a heightened level of hygiene and customers are encouraged to rather conduct their business online or via telephone than over the counter if possible. The number of people going to the offices must be limited to limit the spread of COVID-19. Details on precautionary measures will be communicated as soon as possible.

The impact of COVID-19 on the travel industry is unprecedented and unpredictable. The nature of the content that is being shared on the ASATA coronavirus microsite is therefore constantly changing. Please check the date of the post to ascertain its recency.
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