COVID-19 Corona Virus South African Resource Portal 

What does “employees not found” mean?

Very often, when employers use a CSV file to submit their application, the system initially says “employees not found.” We have found that the employees reflect after a while and assume this happens once TERS starts processing the application. We have also experienced that this message can remain as the status for quite a long time as there is a backlog in applications, but the system does eventually correct itself. Read more

Last Updated on