Fastjet suspension notice

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Fastjet has issued the following notice regarding flight suspensions:

Fastjet Zimbabwe announced today that as a result of the latest measures introduced in Zimbabwe and South Africa to control the spread of COVID-19, all fastjet flight operations shall be suspended from Friday 27 March until Thursday 16 April 2020, both days fully inclusive.  

Fastjet confirms that all flights remain operational for today, for Wednesday 25 March and Thursday 26 March 2020. See our website for all available flight details and schedules (click here)

Rebooking assistance with no additional fees or fare differences will be offered to all customers holding existing bookings within these date periods.

Assistance will be offered via our Call Centre, WhatsApp chat platform, a fastjet shop or your travel agent of choice.

We ask customers for their patience while we handle the high number of calls and queries that we are receiving.

Further announcements and information will be shared via our website Travel Update section and social media channels.

Changes to the trading hours for our call centre and sales shops will be updated as and when applicable.

We thank you for your understanding and appreciate your support. Together we can make a difference.

Customer Sales and Service Contact Details

  • Zimbabwe| +263 8677 00 60 60 or +263 8677 00 60 61
  • South Africa| +27 10 448 0888
  • WhatsApp| 0027 10 448 0888

Email| customer.zimbabwe@fastjet.com

The impact of COVID-19 on the travel industry is unprecedented and unpredictable. The nature of the content that is being shared on the ASATA coronavirus microsite is therefore constantly changing. Please check the date of the post to ascertain its recency.
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