IATA has advised that it has taken a more proactive approach in regard to any misalignment of the IATA Accredited Travel Agents’ ticketing authority for different airlines across different platforms (Global distribution systems (GDSs) and Billing and Settlement Plan (BSP)).
BSPlink as primary source of information
BSPlink is the primary source of information regarding ticketing authority and any ticketing authority changes for an IATA Accredited Travel Agent participating in BSP (Considering the controls and validations inter-phasing between the parties: Travel Agent/GDS/Airline/IATA).
For more details please refer to Resolution 854 on “Electronic Ticketing Systems in Billing and Settlement Plan Countries/Areas”.
How does this affect agents?
• IATA is closely monitoring agents’ sales and is asking the GDSs to update/remove the ticketing authority across their platforms in case we find out any tickets were issued by an Agent with no Ticketing Authority assigned in BSPlink for the concerned airline.
• Agents can refer to BSPlink for the updated list of airlines to which they currently issue tickets by following these steps:
- Login to BSPlink through IATA Customer Portal
- Go to “Other Services”
- Click on “Ticketing Authority Query”
In case you cannot find an airline in the list displayed in “Ticketing Authority Query” section of BSPlink and you wish to issue tickets to them, you should contact the airlines directly requesting for their plates to be updated on directly on BSPlink.
In the meantime, for the most updated guidance and information on COVID-19, please refer at all times to IATA’s Coronavirus updates.
Click here to read the full update released by IATA.