COVID-19 Corona Virus South African Resource Portal 

IATA update on Aeromexico’s voluntary reorganization process

Last Updated on

IATA has issued the following update regarding Aeromexico’s voluntary reorganization process in the United States of America.

Following the announcement of Aeromexico’s voluntary reorganization process in the United States of America, known as Chapter 11, IATA has agreed with Aeromexico (AM 139) on a partial deposit to secure its continued participation in the Billing and Settlement Plans (BSPs) and its commitment to continue meeting its obligations with IATA. Aeromexico therefore remains a participant in good standing in each of the IATA settlement systems in which it is a participant.

Aeromexico has implemented a Flexibility Policy for voluntary and involuntarily changes, which includes the following:


• Rebooking flights with no change fee if rescheduled within 14 days of the initial itinerary. Fare difference can be waived;
• Leaving the ticket open for 12 months from the booking date;
• Refunds in a form of an EMD, valid for 1 year from the date of issue and travel completed within 23 months from the booking date;
• Refunds in a form of cash payable within 12 months since the date of cash refund request; and
• If the ticket was purchased by Puntos Premier, refunds in a form of an EMD or leaving the ticket open for 12 months from the booking date.

Click here to view the notice issued by IATA.

The impact of COVID-19 on the travel industry is unprecedented and unpredictable. The nature of the content that is being shared on the ASATA coronavirus microsite is therefore constantly changing. Please check the date of the post to ascertain its recency.
Related News

Share: