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URGENT COVID-19 TBCSA Directive to Accommodation Establishments

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We have tourists from some tour groups that have tested positive, and this is putting staff in accommodation establishments and attractions at high risk. As such TBCSA has been instructed by the Ministry of Tourism to ask industry to cooperate fully as a matter of urgency on the below: 

  1. All hotels that have tourist from high-risk countries should urgently compile a list of those tourists including the following.
    1. Personal details 
    2. Entry date into South Africa (please look at Home Affairs entry stamp)
    3. Places visited by tourists 
  2. No tourist from high-risk countries should be allowed to check-in or out of any accommodation establishments across the country. We need to assist them with contacting their embassies as well COVID-19 hotline: 0800 029 999 
  3. The health officials will go to all establishments to test for COVID-19
  4. All embassies will be notified
COVID-19-TBCSA-Memo

The impact of COVID-19 on the travel industry is unprecedented and unpredictable. The nature of the content that is being shared on the ASATA coronavirus microsite is therefore constantly changing. Please check the date of the post to ascertain its recency.
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ASATA is reviewing and updating this website as frequently as possible, but the COVID-19 crisis is evolving very rapidly. Unfortunately, we cannot guarantee that the information is 100% up to date and accurate. We also cannot take responsibility for the accuracy of the content of third parties who we are linking to. You should always verify the information and advice made available on this website before you make any decisions. The impact of COVID-19 on the travel industry is unprecedented and unpredictable. The nature of the content that is being shared on the ASATA coronavirus microsite is therefore constantly changing. Please check the date of the post to ascertain its recency.

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